We want every Dragonhead customer to be completely satisfied with their purchase. If you’re not, we’ll make it right.

 

Eligibility

• You can return items within 30 days of delivery for a full refund or exchange.

• Returned items must be unused, unwashed, and in original packaging.

• Proof of purchase (order number or confirmation email) is required.
   

 

Non-Returnable Items

• Final sale or clearance products

• Gift cards

• Custom or limited-edition items
   

Refunds & Exchanges

• Once we receive and inspect your return, refunds are processed within 5–10 business days to your original payment method.

• Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.

• For exchanges, please contact us directly before returning any product.
   

How to Start a Return

1. Email us at support@dragonhead.com with your order number and reason for return.

2. Wait for confirmation and return instructions.

3. Ship the item back using a trackable method for your security.
    

We stand behind our brand and our customers - your satisfaction is our priority.