1. Service Overview
 
WINGMEN provides designated-driver transportation services using the customer’s personal vehicle. Our goal is to offer a safe, convenient alternative to impaired or unsafe driving.

• Hourly Service includes one professional driver who stays with the customer’s vehicle for the duration of service.

• One-Way Service requires two drivers: one to drive the customer’s vehicle and another to retrieve the first driver after drop-off.
   

All services are subject to availability, operational capacity, and geographic coverage.

2. Account Registration & App Use

Use of WINGMEN services requires registration through the WINGMEN mobile application or website.
Users must:

• Provide accurate and current personal information

• Maintain a valid payment method on file

• Use a compatible smartphone or device capable of running the WINGMEN app
   

WINGMEN reserves the right to suspend or terminate accounts with incomplete, inaccurate, or fraudulent information.

3. Ride Requests

All ride requests must be submitted through the WINGMEN app.
Customers are responsible for:

• Entering accurate pickup and drop-off locations

• Ensuring timely availability at the pickup location
   

Estimated arrival times may vary based on traffic, demand, weather, and driver availability.

4. Driver Standards & Safety

All WINGMEN drivers:

• Undergo background checks and motor-vehicle record screenings

• Receive appropriate training and operate under service protocols

• Are insured in accordance with applicable requirements
   

WINGMEN reserves the right to refuse or discontinue service if safety, legal, or compliance concerns arise.

5. Payments & Charges

By requesting a service, users authorize WINGMEN to charge the payment method on file upon completion of the ride.

• Pricing is disclosed through the app

• Optional gratuity may be added at the user’s discretion

• Users are responsible for maintaining sufficient funds and valid payment information
   

6. Customer Responsibilities

Customers must:

• Legally own or have authorization to use the vehicle provided

• Ensure the vehicle is properly insured, registered, and in safe operating condition

• Comply with all applicable laws and regulations
   

Service may be refused if the vehicle or environment is unsafe, illegal, or non-compliant.

7. Service Limitations

Service availability may be impacted by:

• Weather conditions

• Traffic or road closures

• Driver availability

• Geographic service areas

• Safety or operational concerns
   

WINGMEN may suspend or deny service to users who violate these terms or applicable laws.

8. Liability Disclaimer

WINGMEN is committed to promoting safe transportation; however, the company is not responsible for delays, accidents, or damages caused by circumstances beyond its control.

Customers remain responsible for:

• Compliance with state and local laws

• Vehicle condition and insurance

• Passenger behavior during service
   

9. Partner Organizations

WINGMEN may collaborate with businesses, venues, healthcare providers, or other organizations for promotional or referral purposes.

All users, including those referred through partners, are subject to the same terms and conditions. Partnerships do not modify service obligations or user responsibilities.

10. Marketing & Promotional Use

WINGMEN reserves the right to:

• Update service offerings, pricing, features, and promotional materials at any time

• Modify marketing content without prior notice
   

Unauthorized use of WINGMEN’s name, branding, or marketing materials is prohibited without written consent.

11. Customer Support

For questions, concerns, or support, users may contact WINGMEN through the phone number, email address, or website listed on our official platforms.

12. Acceptance of Terms

By using the WINGMEN website, app, or services, you acknowledge that you have read, understood, and agreed to these Marketing Terms & Conditions and any related policies.